Support Tickets

Beasts of Concreteez · other · Sep 29, 2026

I'm trying to get my account verified

rabiua05@gmail.com · account · Sep 21, 2026

i am seeing locked and paused on transaction and send. can i still register?

Paracordian Surprise LLC · deposits · Sep 15, 2026

A client sent $2,000 to my First premier bank for over a month now and it hasn’t reflected , please may I know what the problem is and why there’s a pause on all incoming transactions. Thank you

AgentElevate LLC · verification · Aug 17, 2026

it been over 2 weeks since i submit a business applicationand i am yet to here from you guys.

VODKALETI FORMATIONS LLC · account · Aug 16, 2026

How long is this temporary issue for sending gonna be? It’s been a while now.

PRETTY LITTLE ME LLC · technical · Aug 2, 2026

FIX

Kristique LLC · other · Aug 2, 2026

Hello can someone please respond to my other ticket????

AgentElevate LLC · verification · Jul 29, 2026

kindly help me review my business bank application.

gameth9904@outlook.com · account · Jul 28, 2026

I would like to enquire whether your business bank account is available for sole proprietorships. I operate as a sole proprietor and would like to know if I am eligible to apply for a business bank account. If so, could you please let me know the application requirements and the documents I will need to provide? Thank you, and I look forward to your response.

PRETTY LITTLE ME LLC · account · Jul 28, 2026

Is my account ever going to be be able to use this is ridiculous

Allin1transport LLC · verification · Jul 28, 2026

I cannot generate verification link

Dusty Rose Clothes LLC · verification · Jul 27, 2026

I am receiving error code 403 when I try to submit my KYB and I'm not sure why. I've waited a few days in between trying, attempted it on a different device, and cleared the cache and it is still not allowing me to submit it.

NSM USBD LLC · verification · Jul 25, 2026

can’t submit my KYB

Ecomog · account · Jul 25, 2026

Hello, I'm interested in opening a business banking account with Payapp. Before proceeding, I noticed that Send Money, Deposit, Transactions, Beneficiaries, and Transfer Limits are currently showing as "Paused" or "Locked" on the dashboard, with a note about banking partner maintenance. Could you please clarify: What is causing this outage, and is there an estimated timeline for these features to be restored? Can I go ahead and create an account and complete KYC verification now, or would it be better to wait until services are fully operational? Is there any impact on funds or transactions for accounts created during this period? Thank you for your help. I look forward to your response. Best regards,

Beasts of Concreteez LLC · verification · Jul 24, 2026

I'm trying to verify my business account

PRETTY LITTLE ME LLC · account · Jul 24, 2026

2 months and still can’t get access

Kristique LLC · verification · Jul 23, 2026

My account has been under review for like 2 weeks now. Please let me know if there is anything I can do to speed this up. It says 1-2 business days. Thanks

gameth9904@outlook.com · account · Jul 23, 2026

Hello, I would like to inquire whether your business bank accepts account applications from sole proprietorships. If so, could you please let me know the eligibility requirements and the documents needed to apply? Thank you. I look forward to your response.

gamet9904@outlook.com · account · Jul 23, 2026

Hello, I would like to inquire whether your business bank accepts account applications from sole proprietorships. If so, could you please let me know the eligibility requirements and the documents needed to apply? Thank you. I look forward to your response.

Beasts of Concreteez LLC · other · Jul 21, 2026

It won't let me submit my kyb

mariis lovely boutique llc · verification · Jul 20, 2026

Passed 2 buisness days

PRETTY LITTLE ME LLC · technical · Jul 19, 2026

HOW DOES 1-2 DAYS TURN INTO 1 MONTH OR MORE RIDICULOUS

Kinect Innovations LLC · verification · Jul 18, 2026

Hi. I’ve got an email stating i was approved but when I login it says in review. Please help me so that I may start utilizing the account as soon as possible. Your time and prompt attention to this important matter is greatly appreciated. I hope to hear back soon! Thanks, Henry Yim I also wanted to add that it says 1-3 days after I submitted but I submitted weeks ago. I see both my KYC and KYB are verified and approved. I just would like to understand what pending admin review is and how we can speed up the process.

Kinect Innovations LLC · verification · Jul 18, 2026

Hi. I’ve got an email stating i was approved but when I login it says in review. Please help me so that I may start utilizing the account as soon as possible. Your time and prompt attention to this important matter is greatly appreciated. I hope to hear back soon! Thanks, Henry Yim

Baby Swag · account · Jul 17, 2026

Hello support , I am opening a ticket to know Exactly the update on my account I have tender the proof they asked for initially kindly let me know the update

PRETTY LITTLE ME LLC · account · Jul 16, 2026

OVER A MONTH N STILL N REVIEW

DeadonArrival LLC · account · Jul 15, 2026

I got an email stating I was approved to use all access to the account. Yet it says im still waiting onn admin approval.

Kays Kutz LLC · account · Jul 15, 2026

Why am I still pending

PRETTY LITTLE ME LLC · verification · Jul 15, 2026

Still in REVIEW RIDICULOUS

Paracordian Surprise LLC · transfers · Jul 14, 2026

who is going to approve my transfer? why is it taking that long?

Janet Sky Solutions LLC · verification · Jul 14, 2026

how much longer do i have to wait for my account verification?

Treadwaysteam LLC · verification · Jul 14, 2026

Not sure what is going on with my verification is been pending for over a week I tried to redo it and it will not allow me

Paracordian Surprise LLC · transactions · Jul 13, 2026

How do i convert to usdt?

FAB FINDS 24 LLC · technical · Jul 12, 2026

Hello id like to report a site bug. Im trying to complete my account kyc but whenever I click on "generate verification link" it just stays stuck trying to generate the link and never generates a link. Can you please help me verify my account already has I have submitted my application weeks ago. Thank you

BEETAYLOR LLC · verification · Jul 12, 2026

Failed to submit KYB: Request failed with status code 403 This is what it’s saying when I try to upload my documents

Urban Findings LLC · verification · Jul 11, 2026

unable to submit kyc getting 403 error

Treadwaysteam LLC · verification · Jul 11, 2026

Why is my review not being processed?

The Right Fit LLC · verification · Jul 11, 2026

why is it takind so long to approve

jumpcosmic@outlook.com · account · Jul 11, 2026

I need help getting into my account

PRETTY LITTLE ME LLC · verification · Jul 10, 2026

BEEN A MONTH AND STILL IN REVIEW

Dream Easy LLC · verification · Jul 10, 2026

when i click on submit for my KYB verification I get a message saying failed status code 403

illicitflex · verification · Jul 10, 2026

My account was already verified days ago, with approved bank details. why am i told to fill my Kyc again?

Dangling Daves · verification · Jul 10, 2026

trying to see why my verification failed

Missy Transportation · other · Jul 9, 2026

Need to update email I no longer can access the email that I attached to this account. Please help! The phone number is still the same

Vergara Retail LLC · other · Jul 9, 2026

My verification has been under review for over 3 days now. Why's the problem

Treadwaysteam LLC · verification · Jul 9, 2026

Any updates?

Edmonds cleaning services LLC · verification · Jul 9, 2026

It keeps saying error 402: when I try to submit my business details.

The Right Fit LLC · verification · Jul 9, 2026

When I try to submit my information and business documents it throws up a "Failed to submit KYB: Request failed with status code 403” error code. I've tried every way possible. Can someone please help

Newly Primitive LLC · verification · Jul 9, 2026

What's going on with my verification

jamalpayapp@outlook.com · account · Jul 8, 2026

My account been in review for almost 2 weeks now

jumpcosmic@outlook.com · account · Jul 8, 2026

I'm trying to login but it's asking for authinacator

Crossland LLC · other · Jul 8, 2026

It wont let me submut my stuff

Beasts of Concreteez LLC · verification · Jul 8, 2026

Hello for the front of my id I accidentally hit a picture of my daughter how can I fix that

Pinky Pies LLC · verification · Jul 8, 2026

I've been stuck on verifying for weeks

Sisi Clothing LLC · other · Jul 8, 2026

My account has had the usa virtual account pending for weeks

Paracordian Surprise LLC · other · Jul 8, 2026

Where do I add my phone number to my account?

Melissa's Wonderland LLC · verification · Jul 8, 2026

It's not generating a kyc link

DeadonArrival LLC · verification · Jul 4, 2026

Hi, I'm not sure why my kyb isn't complete still? If possible may I get a status up date? Thank you.

Major Cajun seagood llc · transfers · Jul 3, 2026

I sent a payment to my friend; why is it still under review?

Cosmic outfits LLC · transfers · Jul 3, 2026

I wanna cancel my transfer out for $1k

Sisi Clothing LLC · account · Jun 30, 2026

My virtual account has been stuck on pending for over a week 😞

mariimarii121@outlook.com · verification · Jun 30, 2026

It’s been almost 3 weeks or more and only partially verified my account why is that

PRETTY LITTLE ME LLC · account · Jun 25, 2026

Almost 2 weeks and only kyc verified not my buisness or anything else

PRETTY LITTLE ME LLC · verification · Jun 25, 2026

It’s been going on 2 weeks and still not verified

Blush N Bloom LLC · verification · Jun 23, 2026

I submitted my kyc and it says done on one end but on the app it says it still needs to be done

Baby Swag · account · Jun 22, 2026

I tried to change the email on my account, but I can't log into that email for some reason. Can you please just leave my original email on the account? So sorry to inconvenience you.

FAB FINDS 24 LLC · verification · Jun 20, 2026

Trying to generate verification link but its not loading it. Can you please check into this for me

PRETTY LITTLE ME LLC · verification · Jun 19, 2026

Why is it still pending? But like tells me to submit documents for this as pending I don’t understand and it’s been 3-4 days already.

Daisyservicesllc · other · Jun 19, 2026

kyc is not supposed to be this long please verify my account

Daisyservicesllc · other · Jun 19, 2026

my account has been verifying for almost two weeks now

Baby Swag · verification · Jun 18, 2026

I have provided all the requested documents. Can you please tell me the status of my application? I have been waiting several days.